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At Gescoot.com, we are committed to delivering your electric scooter orders quickly, safely, and efficiently. Please review our shipping and delivery policy below:
Explore our premium collection of electric scooters, e-bikes, and unicycles. Expert support from our team every step of the way.
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All orders are processed within 1–3 business days (Monday – Friday) after payment confirmation.
Orders placed on weekends (Saturday – Sunday) or public holidays will be processed on the next business day.
Order Cut-off Time: 06:00 PM (GMT +7 / Jakarta Time).
Once your order has been processed, it will be prepared for shipment immediately.
We provide both domestic and international shipping for our electric scooter products.
Shipping Partners: DHL, FedEx, UPS, and trusted local couriers.
Estimated Delivery Time:
Express Shipping: 3–5 business days
Standard Shipping: 5–10 business days
Delivery times may vary depending on the destination, customs clearance, and courier conditions.
Customers may choose their preferred shipping method during checkout (if available).
Shipping fees are automatically calculated at checkout based on:
Destination country
Package weight and dimensions
Selected shipping method
Full transparency: All shipping costs will be clearly displayed before payment.
We do not charge hidden handling fees.
Free Shipping Offer:
Free shipping may be available during promotional periods or for orders above a specified minimum value.
International shipments may be subject to import duties, taxes, and customs fees imposed by the destination country.
These charges are the sole responsibility of the customer.
Gescoot.com has no control over these fees and cannot estimate the exact amount.
Once your order has been shipped, you will receive a Shipping Confirmation Email containing:
Tracking number
Courier service details
Tracking link
You can monitor your shipment status in real-time through the courier’s website.
While we strive to deliver your order on time, Gescoot.com is not responsible for delays caused by:
Customs clearance procedures
Natural disasters or extreme weather conditions
Courier service disruptions
Incorrect or incomplete shipping information provided by the customer
If any issue occurs, our support team will assist you in resolving it as quickly as possible.
If your order arrives damaged or is lost during transit, please contact us within 48 hours after delivery confirmation.
We will coordinate with the shipping carrier to investigate and provide a suitable resolution.
For any shipping or delivery inquiries, please contact us:
Website: www.gescoot.com
Email: [email protected]
Contact : +6285167387739
Address:
Jl. Jend. Sudirman Kav 52-53,
Senayan, Kec. Kebayoran Baru,
Jakarta, Daerah Khusus Ibukota Jakarta 12190
Indonesia
We ship selected products to customers in the United States.
Shipping costs are displayed in USD at checkout before payment. Some products or promotional periods may qualify for free standard shipping.
After your order has been shipped, we will send a tracking number and courier details by email.
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