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Thank you for visiting GeScooter. We are here to help with product questions, order support, shipping updates, returns, warranty inquiries, and general customer service.
If you need help with an order or product, please contact our support team using the details below.
+6285167387739
Explore our premium collection of electric scooters, e-bikes, and unicycles. Expert support from our team every step of the way.
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GeScooter
Jl. Jend. Sudirman Kav 52-53
Senayan, Kec. Kebayoran Baru
Jakarta, Daerah Khusus Ibukota Jakarta 12190
Indonesia
Monday – Friday
09:00 – 18:00 GMT+7
We usually respond within 1–2 business days.
For faster assistance, please include your order number when contacting us about:
Order status
Shipping and tracking
Returns or refunds
Warranty claims
Damaged or missing items
Product questions before purchase
After your order has been processed and shipped, we will send tracking information by email. Delivery times may vary depending on destination, shipping method, customs processing, and courier conditions.
For return or refund requests, please contact us at [email protected] with your order number and reason for the request. Our team will review your request and provide return instructions if eligible.
Our electric scooters, e-bikes, and electric unicycles are sold for personal recreational use. Local laws and age requirements may vary by location. Please check your local regulations before riding and always use appropriate safety gear.
If you are unsure which model is right for you, contact us with your riding needs, preferred range, rider weight, terrain type, and budget. Our team will help you compare suitable options.
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